In a manner appropriate to the purpose and context of the organization, and in order to support the organization’s strategic direction, the Focus quality policy is established as a framework for setting quality objectives. Focus is committed to:
- Track and improve delivery schedule performance
- Maintain a safe, respectful, rewarding workplace environment, including infrastructure, resources, staffing levels, and other resources. Provide adequate training and professional development opportunities.
- Track and improve scrap and non-conformance performance
In addition to the above objectives, Focus is committed to meet ISO9001 and ISO14001 certification requirements, as well as all customer reporting requirements. Focus is committed to the continual improvement of the quality management system.